Privacy Policy

TalentMotives, Inc. (“TalentMotives,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our products and services, communicate with us, or otherwise interact with us.

This Privacy Policy applies to TalentMotives’ public website, customer and prospective customer interactions, and our products and services, including the MQi platform and LiDi Ai.

By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly
- Name
- Email address
- Phone number
- Company name
- Job title
- Account information
- Information submitted through forms, demo requests, support requests, surveys, or other communications - Content you choose to provide when using our services

Assessment, platform, and service data

- MQi assessment responses and results
- User profile information
- Organization, team, or role-related data provided by a customer
- Inputs and interactions related to LiDi Ai
- Preferences, settings, and service usage information

Information collected automatically
- IP address
- Browser type
- Device type
- Operating system
- Referring pages
- Pages viewed
- Dates and times of access
- Website and platform usage data
- Cookies and similar technologies data

Information from third parties

- Information provided by customer administrators
- Information from payment processors
- Information from service providers or business partners
- Information from integrations or single sign-on providers, if used

2. How We Use Information

We may use personal information to:

- Provide, operate, maintain, and improve our website, products, and services
- Deliver MQi assessments, reports, analytics, and related services
- Support and improve LiDi Ai functionality
- Authenticate users and secure accounts
- Respond to questions, requests, and support inquiries
- Process transactions and billing
- Send administrative, service, and transactional communications
- Send marketing communications where permitted by law
- Monitor usage, performance, and security
- Detect, prevent, and investigate fraud, misuse, and security incidents
- Comply with legal obligations
- Enforce our terms, agreements, and policies
- Develop aggregated or de-identified insights, analytics, and product improvements

3. How We Share Information

We do not sell personal information.

With service providers and vendors

We may share information with vendors that help us operate our business and services, such as hosting, communications, analytics, payment processing, and customer support providers.

With customers and authorized administrators

If you use TalentMotives through your employer or another organization, certain information, including assessment-related information and service usage information, may be available to that organization and its authorized administrators in accordance with the services being provided.

For legal, security, and compliance purposes

We may disclose information when required by law or when we believe disclosure is reasonably necessary to:

- comply with legal process or lawful requests
- protect our rights, property, and safety
- protect our customers, users, or others
- investigate fraud, abuse, or security issues

In connection with a business transaction

Information may be disclosed or transferred in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar transaction.

With your direction or consent

We may share information when you direct us to do so or otherwise consent.

In aggregated or de-identified form

We may use and disclose aggregated or de-identified information that does not reasonably identify an individual.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website and services, understand usage, improve performance, and enhance user experience.

These technologies may be used to:

- remember preferences and settings
- maintain sessions
- analyze website traffic and usage
- support security and fraud prevention
- improve functionality and performance

You can control cookies through your browser settings. If you disable certain cookies, parts of the website or services may not function properly.

5. AI-Related Processing

TalentMotives offers features that use artificial intelligence, including LiDi Ai. When users interact with these features, we may process user inputs and related data to provide responses, insights, and service functionality.

TalentMotives does not use LiDi Ai as a substitute for human judgment in employment or people-management decisions. Any AI-supported outputs are intended to assist users and organizations and should be reviewed in context with appropriate human oversight.

We design our services to support responsible handling of personal information and to limit unnecessary exposure of personal data in AI-related processing.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

- provide services
- maintain business and operational records
- comply with legal, tax, accounting, and contractual obligations
- resolve disputes
- enforce agreements
- protect against fraud and misuse

When personal information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

TalentMotives is based in the United States, and personal information may be processed in the United States and other locations where our service providers operate.

If you access our website or services from outside the United States, you understand that your information may be transferred to and processed in the United States, which may have data protection laws that differ from those in your jurisdiction.

 

Where required, we take reasonable steps to implement appropriate safeguards for such transfers.

9. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

- request access to personal information
- request correction of inaccurate personal information
- request deletion of personal information
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- opt out of certain marketing communications
- request a copy of certain personal information

If you would like to exercise a privacy right, please contact us using the contact details below. We may need to verify your identity before processing certain requests.

You may opt out of marketing emails by using the unsubscribe link in the message or by contacting us directly.

10. Children’s Privacy

Our website and services are intended for business and professional use and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.

11. Third-Party Websites and Services

Our website or services may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy notices before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and take other steps as appropriate under applicable law.

Your continued use of the website or services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised policy.

 

13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

TalentMotives, Inc.
Email: support@talentmotives.com
Security Reports: security@talentmotives.com
Website: talentmotives.com